Job category: Customer Service Representative (CSR)
Step into the role of a Finnish Speaking Customer Experience Representative, where you'll become a true master of providing exceptional service to our cherished customers.
What's in it for YOU:
Freedom to work from the comfort of your own home, thanks to our full home office possibility within Hungary. Say goodbye to commuting woes and hello to a cozy and productive work environment!
Home office allowance that lets you spruce up your workspace.
Performance-based bonus that rewards your stellar achievements.
SZEP Card benefit to treat yourself to your favorite meal or watch your favorite theater play.
We care about your well-being too! That's why we provide a comprehensive private health insurance package, ensuring that you're covered and protected.
Join our vibrant international community, where diversity thrives, and teamwork is the name of the game.
Immerse yourself in an excellent atmosphere and fuel your ambition with our paid training and guidance. We'll equip you with the skills and knowledge you need to excel, all while working with a reputable and influential brand.
Your personal and professional growth matters to us. We offer opportunities to further develop yourself, sharpen your skills, and unlock your true potential.
Join our Transcom Family as Finnish Speaking Customer Experience Representative!
Administrative tasks? We've got you covered. You'll effortlessly process customer experience cases using our cutting-edge applications.
Utilize a variety of modern communication channels to offer an unforgettable experience to our customers.
Enjoy the flexibility and freedom to manage your work-life balance with our flexible work environment and schedule. We believe in giving you the autonomy to thrive while maintaining harmony in your personal life.
What we're looking for:
Fluent in both Finnish and English? Show us your language prowess!
Are you a wordsmith with exceptional speaking abilities? We need your clear and empathetic customer support skills!
Strong communication and interpersonal skills are essential to create outstanding customer experiences. Bring your A-game!
Basic computer skills and familiarity with applications (PowerPoint, Word, Excel, and Outlook)? You'll feel right at home!
Passion for customer service is your driving force, and you take personal responsibility for delivering excellence.
Innovation is in your DNA. We want your fresh ideas and your determination to tackle tasks head-on.
Secondary school education is a must.
It would be helpful to demonstrate these capabilities:
Emotional Intelligence: Possesses a high level of empathy and emotional intelligence, allowing for a deeper understanding of customers' needs and concerns. Maintains composure and professionalism, even in challenging situations.
Collaborative Spirit: Works well within a team, fostering a supportive and collaborative environment. Actively contributes to collective goals and initiatives, promoting a culture of shared success.
Continuous Learner: Embraces a growth mindset, always seeking opportunities to learn and improve. Proactively seeks feedback and takes initiative to develop new skills and knowledge.
What life at Transcom is like!
At Transcom, we’re relentlessly committed. To our clients and each other. Every day, someone starts their journey with Transcom. Taking the potential they have today, and turning it into skills for the future. Getting recognized for working hard, being a team player, and supporting others. Championing positive, lasting change in their teams and communities. That’s just how we are at Transcom. Here we care, and root for each other. You’re included, just as you are, from day one. And with the right mindset, there’s no end to how far we can go together.
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