Hi, I am Nikolaj. I was studying in Denmark and I felt that I needed a break. I have a friend who is actually my flat mate now who recommended the job at Transcom, so I moved here in January and started to work as a Service agent. My work is to help out customers who have problems. There is a rotation in our team; you can try every segment of the work. We do calls, emails and social media. Social media part is very cool this is my favorite part.
Being an employer who hire thousands of young professionals every year, we see it as our duty to empower and coach our people.
There are a multitude of ways to challenge yourself as a Transcom employee, and the career paths we offer are many. If you are dedicated, committed and provide good quality services and like to have fun at work, you will always have internal career opportunities.
According to our employees, the best things with Transcom are the colleagues and the work atmosphere.
Transcom is a global customer experience specialist, providing customer care, sales, technical support and collections services. Every day, our 29,000 customer experience specialists handle more than 1.5 million interactions with our clients’ customers in more than 33 languages all over the world. Every hour, we rely on knowledgeable, motivated people to deliver great customer experience, in any customer situation and via any channel. Every year we hire thousands of new people on whom our business results depend.
In our business we can truly say that people make all the difference!
Be recognized as a global leader in customer experience!