Personnel Specialist

Location: Egypt, Cairo

Job category: Human Resources

Language: English

Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc.

An exciting opportunity with this dynamic and fast-growing business awaits the right candidate in the role of an Personnel Specialist.

● Manage and file all documentation which generates a relationship between the Company
and the employee, processing the employee files, in line with the established procedure.
● Attend to employee queries in labor relations matters with the Company (pay, timetables,
holidays, leave, etc.).
● Manage employee settlements.
● Process and control possible attendance incidents (sick leave, absenteeism, holidays).
● Make the relevant queries to the official and/or social bodies with respect to personnel
administration procedures.
● Handles Contract Signing and documents collection for all new hires.
● Weekly and monthly visits to the social insurance and labor offices for employees’ social
insurance registration and de-registrations

  • Participate in other HR functions such as payroll, and employees daily inquiries
  • Handling resignation, dismissal (exit process) and taking actions required
  • Creating and maintaining Employees Masterfile and personnel records


  • 1-2 years of Experience as a Personnel Specialist
  • University Graduate
  • Experience in the BPO Industry is a PLUS
  • Very good English Level

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