IT Specialist

Location: Egypt, Cairo

Job category: Information Technology (IT)

Language: English

Transcom Worldwide is one of the leading global customer experience companies, supplying local and global clients in multiple markets. With our global footprint and forward-leaning customer experience solutions, we serve our clients via different channels like voice, chat, social media, etc.

An exciting opportunity with this dynamic and fast-growing business awaits the right candidate in the role of an IT Specialist.


Responsibilities

  • Review diagnostics and assess the functionality and efficiency of systems
  • Implement security measures
  • Monitor security certificates and company compliance of requirements
  • Offer technical support to company staff and troubleshoot computer problems
  • Install and update company software and hardware as needed
  • Anticipate and report the cost of replacing or updating computer items


Qualifications

  • 1-2 years of Experience as an IT Specialist
  • University Graduate
  • Experience in the BPO Industry is a PLUS
  • Very good English Level
  • Flexible with overnight shifts

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