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“The best thing about Transcom is the career and development opportunities the company offers. The variety of tasks together with the good team spirit makes Transcom an enjoyable workplace.”
Grow with us! Start your professional career with Transcom today and learn more about how to create the most outstanding customer service ever!
Working at Transcom

Transcom is a global customer experience specialist, providing customer care, sales, technical support and credit management services through our extensive network of contact centers and work-at-home agents. We are 29,000 customer experience specialists at 50 contact centers across 20 countries, delivering services in 33 languages to international brands in various industry verticals. 

As a growing and innovative employer we hire thousands of young professionals every year. We want to see our employees succeed and see it as our duty to empower and coach our people.  

There are many ways to challenge yourself as a Transcom employee, and the career paths we offer are many. If you are dedicated, committed and provide good quality services and like to have fun at work, you will find we have many internal career opportunities.

According to our employees, the best things about Transcom are the colleagues and the work atmosphere.


Transcom is a true global leader in customer experience. Every day, our 29,000 customer experience specialists handle more than 1.5 million interactions with our clients’ customers in 33 languages all over the world. Every hour, we rely on knowledgeable, motivated people to deliver great customer experience, in any customer situation and via any channel. Every year we hire thousands of new people on whom our business results depend.

In our business we can truly say that people make all the difference!

Our people

I started at Transcom in January 2008 as a call center agent. That was meant as a short adventure, to save for a new study, but since I'm still here, now as Quality Manager, we can say that that did not work out! Soon after I started, I was asked for a trainer position - at that time called Product Supervisor. Then switched to the quality team. First as Quality Analyst and then as Quality manager.Read more
I joined Transcom Hungary in July 2013. I was still a student and I started to work as a Customer Service Representative at a visa information line. That project ended in March 2014, so I transfered to work for an online travel agency, also as Customer Service Representative. The next change in my position took place in June 2015, when I became a Lead CSR for the Spanish team. Shortly after that I was offered to become the team leader for the group. From February 2016 I became the TL of the English group.Read more

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